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Vol. 3, No. 1, January 2015

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Serial #
Title
Page

001

Comparative Study of the Service Quality Perception of Customers: A Study of Public and Private Banks

1-5
Author: Suvijna Awasthi, Deepali Gupta, Aradhana Bhopte

002

Education Loan by Commercial Banks – An Analysis of Adequacy

6-10
Author: M. Madhu Lal, G. Raju, Suba Kuriakose

003

Use of Social Networks of Lab Genomma as Important Key to Growth A View from the Theory of Resources and Capabilities

11-17
Author: José G. Vargas-Hernández, Laura Victoria Rodríguez-Zaragoza

004

A Viewpoint and Attitudes of Students’ towards Future of Mobile Learning in Education Industry of India

18-22
Author: Arpit Saxena, Ankit Saxena

005

The Dual Creation of Value: Customer Relationship Management & Performance; A Key Factor for the Long-term Success of the Firm

23-28
Author: Suvijna Awasthi, Deepali Gupta, Aradhana Bhopte, Anjali Bharti

006

Hrm Practices in Ites–Bpo Industry in Kerala: Issues and Challenges

29-32
Author: Prasasthan M.K., Akhila M.K., Jubily Navaprabha

007

Challenges and Success Mantras for Unorganised Retailing against Organised Retailing

33-36
Author: Shikha Bhatnagar

008

Emotional Intelligence in Recruitment and Selection

37-39
Author: Pranav Kharbanda , Jyoti Sapramadan

009

The Use of Internet Resources by Students in Their Studies: A New Way of Learning using the Technology of Today

40-42
Author: Mishika Bhatnagar , Bhavna Agarwal

010

From Farmer to Agri-preneurs: A Case Study of Tumkur District

43-47
Author: Sachin Bhardwaj, Rahul Singh

 

 

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